What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Forms are not updating please help urgent!

    Asked by zaibunissa on June 22, 2012 at 09:41 AM

    My form is not updating too

    I added "Year" field above the "Model" field at this URL of form 

    http://form.jotform.me/form/21005909844453?

    When Embedding and saving the work it is not updating, also i've the same issue with other forms too, they're not updated in the way they were used to be like upon saving it automatically updates on my site but now its not working, can you please help?

    Thanks

    Muzammil

    Page URL:
    http://form.jotform.me/form/21005909844453?

  • Profile Image
    JotForm Support

    Answered by abajan on June 22, 2012 at 10:28 AM

    For each form with the problem, change the first part of the URL from http://form... to http://www... and let us know if that helps. Forms at the former type URLs are distributed via a CDN (Content Distribution Network) and the edge location server in your area may not be clearing its cache in a timely manner.