Why fields won't show/hide conditionally?

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    Asked on March 13, 2017 at 08:39 PM


    I'm having a difficult time getting tow of my fields to hide like my others

    My Proud Heritage


    Over The Hill Club

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    Answered on March 13, 2017 at 11:46 PM

    Can you please try to change the condition you have set on your form and see if this makes difference?

    For example, please change all the condition that is "NOT EQUAL" then "HIDE"  to "IS EQUAL TO" then "SHOW". Please see the image below:


    Let us know if you need further assistance.

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    Answered on March 20, 2017 at 12:17 PM

    I used those directions, they did hide, however when I click on the item from the drop down menu, it doesn't show them

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    Answered on March 20, 2017 at 03:15 PM

    The problem is that you have those fields written twice in "Select your Almanac" field:

    With lowercase:

    And with uppercase:

    When I tested your form with appropriate selection everything worked fine.

    Please check and let us know how it worked for you.

    Thank you!