Why fields won't show/hide conditionally?

  • Cinderella
    Asked on March 13, 2017 at 8:39 PM

     

    I'm having a difficult time getting tow of my fields to hide like my others

    My Proud Heritage

    and

    Over The Hill Club

  • Chriistian Jotform Support
    Replied on March 13, 2017 at 11:46 PM

    Can you please try to change the condition you have set on your form and see if this makes difference?

    For example, please change all the condition that is "NOT EQUAL" then "HIDE"  to "IS EQUAL TO" then "SHOW". Please see the image below:

    Why fields wont show/hide conditionally? Image 1 Screenshot 20

     

    Let us know if you need further assistance.
    Regards.

  • Cinderella
    Replied on March 20, 2017 at 12:17 PM

    I used those directions, they did hide, however when I click on the item from the drop down menu, it doesn't show them

  • Nik_C
    Replied on March 20, 2017 at 3:15 PM

    The problem is that you have those fields written twice in "Select your Almanac" field:

    With lowercase:

    Why fields wont show/hide conditionally? Image 1 Screenshot 30

    And with uppercase:

    Why fields wont show/hide conditionally? Image 2 Screenshot 41

    When I tested your form with appropriate selection everything worked fine.

    Please check and let us know how it worked for you.

    Thank you!