What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please accept our apologies for the inconveniences you are facing.
There was an issue with some widgets saved in our old v3 form builder today. The issue was fixed, but widgets need to be updated or re-added to the forms (e.g. Mobile Responsive widget cannot be updated so it should be re-added), otherwise those form might be affected by bugs. This is only related to forms which were saved today via v3 editor.