What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi I would like to do this but my version of JF looks nothing like this

    Asked by bargelady on March 14, 2017 at 04:52 AM

    Hi I would like to do this but my version of JF looks nothing like this



    This is a re-post of a comment on Send Notifications to Multiple Recipients

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    JotForm Support

    Answered by BJoanna on March 14, 2017 at 05:27 AM

    I have checked your account and you are using Version 4 of our Form Builder. 

    First two steps and screenshots inside of this guide are for Version 4. Please follow those steps.

    To add another email address as recipient of your Email Notification inside of your Form Builder click on Settings option, then select Emails tab and click on Edit option.

    After that select Recipient tab and add new email address.

    As alternative you can create new email Notification for each email address. 

    Setting Up Email Notifications

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by bargelady on March 14, 2017 at 11:46 AM
    My version looks nothing like this. Help! I am very frustrated.
    [cid:image001.png@01D29CAC.3660FEC0]
    Caroline Sack Klein | Barge Cruise Specialist | Bio
    800.880.0071 or 001.312.245.0900 (outside U.S.)
    caroline@bargelady.com
    www.bargeladycruises.com
    [barge-lady-logo-sign]
    [icon-socialFacebook1] [icon-socialTwitter1] [icon-socialInstagram1]
    ...
  • Profile Image
    JotForm Support

    Answered by BJoanna on March 14, 2017 at 12:39 PM

    Sorry for inconvenience this may caused you. When I logged into your account last time Version 4 of Form Builder was shown. However I have now checked settings page of your account and I saw that you are using Version 3. 

    In Version 3, inside of Form Builder click on Email option and then click on Edit option of your email Notification. 

    Then select Recipients tab, add new email address and save changes.

    Let us know if you need further assistance. 

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    Answered by bargelady on March 14, 2017 at 01:46 PM
    Got it…thank you!
    Caroline Sack Klein | Barge Cruise Specialist | Bio
    800.880.0071 or 001.312.245.0900 (outside U.S.)
    caroline@bargelady.com
    www.bargeladycruises.com
    [barge-lady-logo-sign]
    [icon-socialFacebook1] [icon-socialTwitter1] [icon-socialInstagram1]
    ...