What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Strange white line above button image on two column form

    Asked by b2bcontact on June 22, 2012 at 12:57 PM

    Hi, this is the first time i've done a side by side 2 column form and all is well except for a strange white line that's appearing on the button image. See here:

    It happens with any image i've tried so I know it's not a graphic problem.

    I doesn't happen with the buttons your system provides, only custom hosted images (but i need to use this one).

    Can someone please get back to me ASAP on a fix for this?

     

    Also, while I'm asking questions, is there a way to decrease the space between the right and left columns?

     

    Thanks

    Page URL:
    http://www.nuvemologia.com

  • Profile Image

    Answered by b2bcontact on June 22, 2012 at 01:29 PM

    I should also mention that it's only happening in Firefox

  • Profile Image

    Answered by jeanettebmz on June 22, 2012 at 01:36 PM

    Hello

    If you posted an image, let me tell you it's not displayed on the post.

    Please use this tool

    1.click on Browse and choose your image

    2. click on Send

    3. Select and copy the URL the tool renders for you

     

    Then paste that URL into this tread and we will be able to see it

     

    If you already have the form embedded into your page, please paste the exact URL where the form is

    Best regards

    Jeanette

  • Profile Image

    Answered by b2bcontact on June 22, 2012 at 02:58 PM

    I already posted that link, here is is again: http://www.nuvemologia.com/

  • Profile Image

    Answered by pinoytech on June 22, 2012 at 03:58 PM

    Hi,

    Upon checking your form in your website using Chrome, I don't find any whiteline above button. Please take a look at here for the screenshot of your form.

    Thank you!

  • Profile Image

    Answered by b2bcontact on June 22, 2012 at 03:59 PM

    Yes, the only time i see the problem is in the browser Mozilla Firefox

  • Profile Image

    Answered by pinoytech on June 22, 2012 at 04:09 PM

    I was able to replicate the said issue when viewing your form using Mozilla Firefox. Have you tried already embeding your form code into your website using iFrame? If not, please give a try.

    If the said issue still persist, let us know so we can further assist you and investigate the said issue.

    Thank you!