Accessibility for Blind and Visual Impaired Respondents

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    Asked on March 14, 2017 at 09:41 AM

    Is Jotform section 504 compliant...can it be accessed by screen readers and other assistive technologies? Thank you, Mike

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    Answered on March 14, 2017 at 10:54 AM

    UPDATE: We are excited to announce our improvements in forms accessibility. JotForm builder lets you create forms that are Section 508 and WCAG 2.1 Level A and Level AA compliant. You will find out how to enable form accessibility and a short FAQ below.


    You can also check out the VPAT which provides a comprehensive breakdown of how a specific product or technology follows Section 508 and WCAG compliance standards. If your company is required by law to follow accessibility guidelines, review JotForm VPAT.

    I'm afraid we are not certified as being 504 compliant for accessibility, however just like any other web page that can be read and used by screen readers, our forms can be accessed by screen readers as well.

    You should consider our forms as accessible by assistive technologies as pretty much any other site you would usually find on the Internet. Please let us know if there is anything else we can help you with. Thank you.

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    Answered on December 10, 2019 at 09:40 AM

    UPDATE: We are now supporting accessible forms.

    We're happy to announce to you that JotForm now lets you create forms that are Section 508 and WCAG 2.1 Level A and AA compliant!

    To make your form accessible, open it on the form builder, then go to:

    1) Settings

    2) Click on the Form Settings.

    3) Click on the Show More Options.



    4) Switch the Form Accessibility option to Enabled.


    Our form builder will then analyze your form. If any accessibility issues are detected, warn you on the aspects that should be fixed to make the form accessible.

    After that, all you need to do is adjust the form to address detected issues if there are any until all of the issues are resolved.

    Also, please note that if your form is created in the old(Legacy) layout, you will see an Accessibility Enhancer Widget added to your form. This widget will automatically make your classic form more accessible, by improving the appearance of form validation warnings, and also adds ARIA(Accessible Rich Internet Applications Suite) attributes to your form. This widget is not needed for Card Layout forms. You may optionally consider selecting one of the ready-to-use accessible form themes. They are marked with a little human body icon in the form designer.


    For more information on how to use the Accessible Forms option, you can check out this guide.

    If you require any further assistance feel free to contact us!