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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my email address "blocked" from having forms sent to it?

    Asked by owirobot on June 22, 2012 at 01:07 PM

    When people fill out my forms they are no longer sent to my email adress. It is telling me that my email addresses, info@owirobot.com and justin@owirobot.com are "blocked" for some reason. 

    I was told that this was going to be fixed, however this problem is still happening and the email addresses are still blocked.

    Page URL:
    http://www.owirobot.com/owi-product-information-request-form/

    Screenshot
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    JotForm Support

    Answered by Goldo on June 22, 2012 at 01:13 PM

    The emails are blocked for the same reason.

    Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Message rejected as spam by Content Filtering.'

    Please contact your email provider and let them whitelist Jotform.com and the following Jotform IPs.

    188.138.116.138
    107.20.173.204
    174.34.57.218
    174.34.57.216
    174.34.57.214
    174.34.57.219
    208.117.50.251
    85.25.117.56