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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Form engine failed

    Asked by lellrick on March 14, 2017 at 11:14 AM

    Good morning.

    I am getting the message below when trying to view a form.  I've read in the forum that there were problems earlier this year, so I wanted to bring this to your attention.  Is there anything I can do?

    Thank you!

     

    Page URL:
    https://form.jotform.com/WebServ/GrassrootsExpenditures

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    JotForm Support

    Answered by Kevin_G on March 14, 2017 at 12:38 PM

    Apologies for the inconvenience this caused to you. 

    I have cloned your form and I was able to replicate the same on my end; however, after investigating with the form settings and fields added to it, I found that deleting the email auto-responder fixed the issue. It may be that there was a glitch on the code that adds the email to the form.

    You could try doing the same on your end  as well, please delete the email auto-responder and preview your form, it should work for you: 

    You could add  it once you've ensured it works, here's also the link to my cloned form of yours: https://form.jotform.com/70724533220951 

    Hope this helps.