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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form engine failed

    Asked by lellrick on March 14, 2017 at 11:14 AM

    Good morning.

    I am getting the message below when trying to view a form.  I've read in the forum that there were problems earlier this year, so I wanted to bring this to your attention.  Is there anything I can do?

    Thank you!


    Page URL:

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    JotForm Support

    Answered by Kevin_G on March 14, 2017 at 12:38 PM

    Apologies for the inconvenience this caused to you. 

    I have cloned your form and I was able to replicate the same on my end; however, after investigating with the form settings and fields added to it, I found that deleting the email auto-responder fixed the issue. It may be that there was a glitch on the code that adds the email to the form.

    You could try doing the same on your end  as well, please delete the email auto-responder and preview your form, it should work for you: 

    You could add  it once you've ensured it works, here's also the link to my cloned form of yours: https://form.jotform.com/70724533220951 

    Hope this helps.