What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Do you mean to say that the links from the exported submissions spreadsheet are not working? Could you let us know if the file upload links in the submissions view are working? If you are experiencing any issues with a specific link, please provide us with the link so that we can take a look. Please get back to us with more information on the issue that you are experiencing. We will be happy to assist.