Odd "Save" message at end of Autoresponder message: Questionnaire Form

  • mborozny
    Asked on March 14, 2017 at 12:24 PM

    Hello!  I am noticing on my Autoresponder to the Questionnaire Form I created, there are multiple "Save, Save, Save" stacked at the bottom of the message to those completing the form.

     

    I am thinking this is an artifact with each edit I make to the form.  How do I remove these Saves from the Autoresponder, and how do I prevent them from showing up again?

     

    Thank you,

    Marianne

    PS  This Autoresponder was sent to a Gmail address.

    Jotform Thread 1091225 Screenshot
  • BJoanna
    Replied on March 14, 2017 at 1:53 PM

    I have cloned your form and I saw mentioned issue when I made test submission. However I was not able to replicate same issue when I saved again Autoresponder email.

    There are two ways to resolve this issue.

    1. Delete existing Autoresponder email and create new one. 

    How to Delete Notifications/Autoresponder

    Setting Up an Autoresponder Email

    2. Open Source Code of your Autoresponder email and delete everything after closing table </table> tag.

    Odd Save message at end of Autoresponder message: Questionnaire Form Image 1 Screenshot 20

    Hope this will help. Let us know if you need further assistance.

  • mborozny
    Replied on March 14, 2017 at 2:40 PM

    Thank you!  I am going to edit the source code and see how this works.