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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Using submission limit

    Asked by BCCCC on March 14, 2017 at 12:28 PM

    Hi,

     

    I'm using the submission limit, and I'm not seeing the Warning Message on the page when I reach the limit.  I just see a blank page.  I am testing, so I made the limit 2.  Here is a link you can view.

    http://testccc.bc.edu/index.cfm?pageID=3041

    Am I missing some settings?

    Thanks,
    Dina

  • Profile Image
    JotForm Support

    Answered by Jan on March 14, 2017 at 12:53 PM

    The embedded form will show blank if the form is disabled or unavailable. However, if you open the form's direct link, you'll see the warning message "This form is currently unavailable".

    Please try opening this link: http://www.jotformpro.com/form/70725035910955.

    You can get the direct link in the Publish > Quick Share section. 

    Hope that helps. Thank you.

  • Profile Image

    Answered by BCCCC on March 14, 2017 at 01:40 PM

    Ok.  I need the form to be embedded.  Is there a way for me to get notified when the submissions reach the limit?  that way I can go onto the page and removed the embedded form, and add other content.

     

    Thanks,

    Dina

  • Profile Image

    Answered by BCCCC on March 14, 2017 at 02:10 PM

    Hi,

    One more question.  If I delete submissions, do they still count against my form limit?  I removed my test records, and don't want them to count towards the limit of 70 that I want.


    Thanks,

    Dina

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    JotForm Support

    Answered by david on March 14, 2017 at 03:14 PM

    Try embedding the form using the iFrame embed code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    That should allow for the unavailable message to show. 

    The system checks current number of submissions.  Deleting submissions would lower the total number.  Once disabled, the form needs to be enabled again after deleting submissions for it to become active.

  • Profile Image

    Answered by BCCCC on March 14, 2017 at 03:38 PM

    Thanks, I'll try that.