Can you help me access our account?

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    Stuart Rogers 
    Asked on March 14, 2017 at 12:28 PM

    A former employee, Fuller Royal, built the forms for our website He is no longer with us and cannot remember the login to the account. We have launched our new website, and would like to access our jotforms to add them to the new website. 

    We are a 2 x weekly newspaper, The News Reporter, in Whiteville, NC. Fuller's email address while building the site for us was

    Can you please contact me at or call 910-642-4104 ext. 260 to let me know if we can access our jotform account to retrieve our forms? The forms include topics such as "submit news" and lifestyle announcement forms such as birth, engagement, marriage, etc. 

    Thank you for your help!

    Stuart Rogers

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    Answered on March 14, 2017 at 01:38 PM

    Unfortunately, I am not able to find any JotForms on the website that you have provided to us. Also, I am not able to locate any accounts registered with the email address Please provide us with the direct web page URL where the form is embedded so that we can try locating the account and provide you with necessary assistance. 

    We will wait for your response. Thank you!