What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you help me access our account?

    Asked by Stuart Rogers  on March 14, 2017 at 12:28 PM

    A former employee, Fuller Royal, built the forms for our website www.whiteville.com. He is no longer with us and cannot remember the login to the account. We have launched our new website www.nrcolumbus.com, and would like to access our jotforms to add them to the new website. 

    We are a 2 x weekly newspaper, The News Reporter, in Whiteville, NC. Fuller's email address while building the site for us was Fullerroyal@whiteville.com

    Can you please contact me at stuartrogers@nrcolumbus.com or call 910-642-4104 ext. 260 to let me know if we can access our jotform account to retrieve our forms? The forms include topics such as "submit news" and lifestyle announcement forms such as birth, engagement, marriage, etc. 

    Thank you for your help!

    Stuart Rogers

    Page URL:
    www.whiteville.com

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    JotForm Support

    Answered by Kiran on March 14, 2017 at 01:38 PM

    Unfortunately, I am not able to find any JotForms on the website that you have provided to us. Also, I am not able to locate any accounts registered with the email address Fullerroyal@whiteville.com. Please provide us with the direct web page URL where the form is embedded so that we can try locating the account and provide you with necessary assistance. 

    We will wait for your response. Thank you!