What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are also showing as disabled

    Asked by sciedou on March 14, 2017 at 12:39 PM
    My forms are also showing as disabled
  • Profile Image
    JotForm Support

    Answered by david on March 14, 2017 at 12:46 PM

    I checked your forms and they look to be within our terms of use.  Having the term "Credit Card" in the title of your forms appears to have set off our phishing detector in error.

    I whitelisted the form that was causing trouble and activated your account.  Your forms should be usable once again.