What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    White screen on confirmation email

    Asked by yeni  on March 14, 2017 at 01:07 PM

    I get the confirmation email but I cannot confirm it. I see white screen. and my account is suspended. What should I do?

  • Profile Image
    JotForm Support

    Answered by BDAVID on March 14, 2017 at 02:28 PM

    We apologize for the inconvenience, your account was suspended by our phishing system. It has been activated now. This phishing system is not updated to scan forms made in Turkish language. I have white-listed your form to avoid this from happening again. 

    Also, I would suggest you to translate your form to English to prevent this from happening again: https://www.jotform.com/help/298-How-to-Make-your-Forms-Multilingual