White screen on confirmation email

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    yeni 
    Asked on March 14, 2017 at 01:07 PM

    I get the confirmation email but I cannot confirm it. I see white screen. and my account is suspended. What should I do?

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    BDAVID
    Answered on March 14, 2017 at 02:28 PM

    We apologize for the inconvenience, your account was suspended by our phishing system. It has been activated now. This phishing system is not updated to scan forms made in Turkish language. I have white-listed your form to avoid this from happening again. 

    Also, I would suggest you to translate your form to English to prevent this from happening again: https://www.jotform.com/help/298-How-to-Make-your-Forms-Multilingual