Thank you message when form is submitted

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    AndreaCagiano
    Asked on March 14, 2017 at 01:07 PM

    Is this a legitimate response for submitting our form?  or has my form been "hacked"?  Our customers feel that it is not a legitimate 'Thank you' from us.  Can it be changed?  Removed?

    Thank you,

    Andrea

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    Jan
    Answered on March 14, 2017 at 02:29 PM

    Unfortunately, I wasn't able to replicate the issue when I did a test submission on your form. It seems that you were able to change the Thank You Page by yourself. Here's a screenshot:

    You can customize the Thank You Page using the Thank You Editor. You can also redirect it to an external link. Please check this user guide: https://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page.

    Hope that helps. Thank you.

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    AndreaCagiano
    Answered on March 14, 2017 at 03:46 PM
    Yes, I figured out how to change the Thank you page. Thank you for the quick reply.

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