Why my account has been suspended?

  • Profile Image
    Francisco Sulinao 
    Asked on March 14, 2017 at 01:16 PM

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.


    Recebo a mensagem acima sempre que tento acessar minha conta... O que há de errado para ela ser suspensa..

    Apenas criei um formulário como outro qualquer, e exijo uma explicação...

  • Profile Image
    Answered on March 14, 2017 at 02:26 PM

    Your account has been suspended since you're asking for a password on your form http://www.jotformz.com/form/70715020066647

    Here's a screenshot of the guilty field:

    In order to reactivate your account I've removed the field, please also check our Terms  of Use to know what you cannot ask on your forms, if you keep asking for info that violates our terms your account will be permanently suspended. 

    If you have any question, let us know.