What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my account has been suspended?

    Asked by Francisco Sulinao  on March 14, 2017 at 01:16 PM

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.


    Recebo a mensagem acima sempre que tento acessar minha conta... O que há de errado para ela ser suspensa..

    Apenas criei um formulário como outro qualquer, e exijo uma explicação...

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    JotForm Support

    Answered by Kevin_G on March 14, 2017 at 02:26 PM

    Your account has been suspended since you're asking for a password on your form http://www.jotformz.com/form/70715020066647

    Here's a screenshot of the guilty field:

    In order to reactivate your account I've removed the field, please also check our Terms  of Use to know what you cannot ask on your forms, if you keep asking for info that violates our terms your account will be permanently suspended. 

    If you have any question, let us know.