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    Last two questions on my form are not translated

    Asked by PAL_Connie on March 14, 2017 at 01:47 PM



    I added two more questions at the end of my form, they are 1) How did you hear about us 2) and the referral name. For some reason, even I provided the translation in Chinese under setting (see screenshot), it does not translate these two questions in Chinese when preview. Could you please have a look for me





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    JotForm Support

    Answered by BJoanna on March 14, 2017 at 02:57 PM

    Your screenshot is not shown.

    I have inspected your form and I saw that last two fields are not translated. 

    After that I have cloned your form and I saw that you have added translation form mentioned fields. 

    I have resolved your issue by re-saving your form. 

    Please test your form again.

    Let us know if you need further assistance. 

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    Answered by PAL_Connie on March 14, 2017 at 06:46 PM
    Thanks very much. Yes it’s working now. Can you please let me know how to manually save the form as sometimes I made some changes but they are not saved?
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    JotForm Support

    Answered by Chriistian on March 14, 2017 at 10:19 PM

    The changes made on editing the translation should automatically be saved.

    I cloned your form and did a test to edit the field translations and I was able to save the changes I made.