Make SMTP Address available to all subusers

Due to inconsistancy of forms being delivered using Jotform servers, we would like to set up a generic SMTP that our subusers can select when creating their forms.  Ideally it would be a choice for subusers under Settings>Email>Advanced>Sender Email

I have created an SMTP, but my subusers do not see it as a choice when creating forms.  Is there a way it can be added to the dropdown menu for all subusers?

Sandy Nielsen

Wheaton College

The main account should set an SMTP in the Account Settings page. Here's the link: https://www.jotform.com/myaccount/settings. After that, the main account should change the Sender Email of the Shared forms.

Please take note that the Sub-user will not be able to see the SMTP in the Sender Email. 

Related guide: How-to-Share-Forms-with-a-Sub-account-User

Hope that helps. Let us know if you need further help. Thank you.