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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank you page hacked

    Asked by coxblue on March 14, 2017 at 03:55 PM

    Our thank you page was hacked and changed. I ifxed it and changed the password but the Thank you message is still not coming up correctly.  

    Page link:

    https://submit.jotformpro.com/submit/70576541646967/

    Page URL:
    https://submit.jotformpro.com/submit/70576541646967/

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    JotForm Support

    Answered by John_Benson on March 14, 2017 at 05:29 PM

    Thank you for contacting us. That is a great idea changing your password immediately.

    I can see that your Thank You page is redirected to the website URL: http://www.coxblue.com/HackOn-Tulsa. You can remove it or change it if you want. Here's a guide:

    Open your form and go to the Settings section page. Select the Thank You Page tab and change the website link to your own preferences. You can also select the Show a Thank You page for default.

    Related guides:
    https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page
    https://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page

    Hope that helps. If you have questions, please contact us again.

  • Profile Image

    Answered by coxblue on March 14, 2017 at 06:46 PM
    Thanks - we redirect to that page after seeing the normal content on the
    thank-you page would not re-publish. Yes we also changed all passwords.
    ...