- webbworkAsked on June 22, 2012 at 04:22 PM
I'm a retoucher, and I regularly get sent files in the ~500MB range. If I link my upload form to my dropbox account, the files do indeed upload to dropbox, but they also take up space on your S3 server—which is pointless.
Can my form be disconnected from your S3 server?
Thanks for your help.
- JotForm SupportMike_TAnswered on June 22, 2012 at 05:55 PM
Thank you for contacting us.
I am sorry to inform you, but ther is no way to disconnect uploads from our storage service. The pros is that you will not lose any data, even if you reached your Dropbox upload limit (so that Dropbox upload will fail).
Anyway, you can delete your JotForm submissions at any time to clean your space quota.
Please feel free to contact us if you need any further assistance.
- webbworkAnswered on June 22, 2012 at 06:01 PM
Oh. Well that pretty much negates the usefulnes of JotForm for me, then. I have a 100GB dropbox account and you have a 100 MB limit here... Unless I upgrade, but it seems like the upgrade fee is mostly to pay for storage I don't need.
- JotForm SupportMike_TAnswered on June 22, 2012 at 06:13 PM
Please note that you can receive > 100MB uploads on your Free account, but you will have to clean your Submissions manually in order to not overlimit allowed space.
I have sent a feature request ticket to our Development Team in order to have more control on file uploads. However, I can not say when or if this request will be processed.
We will update this thread if we get any news for you.
- webbworkAnswered on June 22, 2012 at 06:17 PM
Thanks very much. I wonder if there is a way to auto-empty the Submissions area...
- JotForm SupportMike_TAnswered on June 22, 2012 at 06:18 PM
You are welcome!
Unfortunately, there is no such thing.