I do NOT get a thank you page, even though that is activated to do so.

  • newauracreative
    Asked on March 14, 2017 at 7:46 PM

    Also- I tested the form and I do NOT get a thank you page, even though that is activated to do so.

  • David JotForm Support Manager
    Replied on March 14, 2017 at 8:07 PM

    I see what you mean, I have tested your form, and the Thank You message does not show up:

    I do NOT get a thank you page, even though that is activated to do so Screenshot 30

    I am not sure what is causing the issue. But, I cloned your form and it worked fine on my cloned version: https://form.jotform.com/70727492381966 

    I do NOT get a thank you page, even though that is activated to do so Screenshot 41

    Please try cloning my form version, and use it if you want to: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Let us know if you need more help.