What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why cant I open png files from the form?

    Asked by idealstencils1 on March 15, 2017 at 02:18 AM

    i cant open png files people send me, is this a known issue? im trying to open in PS - 

     

    MESSAGE KEEPS SAYING - THE FILE FORMAT MODULE CANT PARSE THE FILE ??

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    Answered by Ian on March 15, 2017 at 04:22 AM

    This message seems to appear in PS and not Jotform. Are you able to view the image in any image viewer?