What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot update and save forms

    Asked by deldela on June 22, 2012 at 06:33 PM

    i keep getting this error

     

    \n'), (2064304191955, 1, 'emails', 'dirty', ''), (2064304191955, 1, 'emails', 'disabled', ''), (2064304191955, 1, 'emails', 'from', '{emailAddress3}|{fullName1}'), (2064304191955, 1, 'emails', 'html', '1'), (2064304191955, 1, 'emails', 'name', 'Notification 1'), (2064304191955, 1, 'emails', 'replyto', 'none'), (2064304191955, 1, 'emails', 'subject', 'payment received'), (2064304191955, 1, 'emails', 'to', 'deldela@me.com,blackferrari504@gmail.com,smartexchangecs@gmail.com'), (2064304191955, 1, 'emails', 'type', 'notification'), (2064304191955, 0, '', 'hash', '4fa6oyhbz'), (2064304191955, 0, '', 'id', '2064304191955'), (2064304191955, 0, '', 'stopHighlight', 'Yes')
    Error returned:Cannot add or update a child row: a foreign key constraint fails (`jotform_new`.`form_properties`, CONSTRAINT `form_properties_ibfk

    Page URL:
    http://smart-exchange.co.cc

    Screenshot
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    Answered by deldela on June 22, 2012 at 06:50 PM

    Okay i think its resolved. I logged in my account on a different browser and it worked fine.

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    JotForm Support

    Answered by abajan on June 22, 2012 at 06:57 PM

    I'm very glad to hear that because we've been having some issues with the form builder today which I suppose can be considered as somewhat similar in nature to what you have reported. However, our developers are working assiduously to fix these bugs ASAP.

    If you experience any other problems, please let us know.