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  • Profile Image

    Forward form for approval to an e-mail address taken from one of the populated fields

    Asked by BDO on March 15, 2017 at 06:27 AM

    Hello,

    I am trying to create an approval workflow and I have read the articles how to do this. However, I cannot find a way to forward the form to an e-mail address that is to be populated on one of the fields on the form itself.

    We won't have pre-defined approvers and the person populate the form needs to be able to specify the e-mail where the form will be forwarded to approval. 

    On the Change E-mail Recipent condition I can only type e-mail address but cannot chose value from an e-mail field.

    How can I do this? 

     

    Thank you in advance,

     

    Krasi

    Page URL:
    https://form.jotformeu.com/70684134686363

  • Profile Image
    JotForm Support

    Answered by Ian on March 15, 2017 at 07:50 AM

    I cloned the form and analyzed the issue.

    Since you don't have pre-defined approvers and the person populate the form needs to be able to specify the e-mail , that make the situation little complex.

    But I figured a workaround, if that helps

    Create an Autoresponder

    To get the Field id follow the screenshot below:

     Hope this helps.

  • Profile Image

    Answered by BDO on March 15, 2017 at 01:46 PM
    Hi Ian,
    Thank you for this.
    I am not sure what you are achieving with this:
    [cid:image001.png@01D29DB1.5A661F20]
    The approver will receive e-mail and when they hit “reply” it will be again their e-mail pre-populated in the “To” field.
    Why are you adding the ID of the field in the Reply-to E-mail field on the autoresponder?
    Thank you,
    Krasi
    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on March 15, 2017 at 04:21 PM

    No sure why, probably my colleague meant to put the email address of the requester. Anyways, you can remove unique name {azEmial39} from the "Reply-to Email" field of the autoresponder in order to avoid having the approver replying to himself.

    Let us know if you need more help.