Why have all my forms been disabled?

  • maddogzs
    Asked on March 15, 2017 at 8:07 AM
  • liyam
    Replied on March 15, 2017 at 10:07 AM

    Hello,

    Your account was autosuspended because our system's filter found a form which can be suspected to be malicious. Upon reviewing your forms, I found one which collects a username and password. Please take note that we do not allow collection of such information and is a violation of our terms of use.

    On this matter, we'll be able to reactivate your account only if you agree to remove the fields for password collection. 

    Thanks.

  • Rachel Gibbs
    Replied on March 15, 2017 at 10:11 AM

    I agree to remove those fields today on my form.

  • AIDAN
    Replied on March 15, 2017 at 12:47 PM

    Hi Rachel, I believe you meant to send your reply to another ticket? or do you own the account "maddogzs" too?

    In any case, I have removed the offending field and re-activated the account maddogzs because all the other forms are in compliance with our terms of use.

    If you need further assistance please let us know. We will be happy to help. Thank you.