What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Additional users and sub accounts

    Asked by tonygee on March 15, 2017 at 08:24 AM


    We are considering upgrading our account to the next level (Silver) because currently it is saying:

    "On your current plan, you can create up to 0 more sub accounts"

    I can't seem to find anywhere how many sub accounts Silver level would provide. Could you advise, please? 

    Kind regards


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    JotForm Support

    Answered by liyam on March 15, 2017 at 10:23 AM

    Hello Natalie, 

    A Silver subscription can allow you to have 10 sub users on your account. You may also view this when you check your billing page on your account. Here is a quick link to your billing page: https://www.jotform.com/myaccount/billing 

    If you have questions, please let us know.