What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Sent file not coming in panel

    Asked by nildamedya on March 15, 2017 at 09:31 AM
      No form submissions arrive.
    Page URL:

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    JotForm Support

    Answered by Welvin on March 15, 2017 at 11:48 AM

    Do you mean to say that you are not getting the form emails? If yes, I see nothing wrong with your form email settings. Our mail log is showing sent emails to your email address. To troubleshoot the problem, check the following guide:


    Let us know if you need further assistance.