My form is not updating on the web.

  • Profile Image
    John
    Asked on June 23, 2012 at 02:01 AM

    JotForm Support,

    My form is not updating on the web. The form looks good within JotForm but when going to the url http://form.jotform.us/form/20567478345159 the

    changes I made are not showing up. Yes I have cleared my cache and deleted my cookies. The same thing happened the last time I had to make a change. This seems to be a common issue with your software. Could you please look into this.

    Thanks.

  • Profile Image
    idarktech
    Answered on June 23, 2012 at 04:43 AM

    Hi,

    Apologies for this inconvenience.

    We're having slight issues with our CDN servers not immediately reflecting the changes made to a form. Can you please recheck again this time? I can see that your form is now displaying the most updated changes. In case this problem happens again, please change 'form' to 'www' on your form URL to get instant updates of your form. Example:

    From:

    http://form.jotform.us/form/20567478345159

    To:

    http://www.jotform.us/form/20567478345159

    Thank you for your understanding. Have a pleasant day!