Why is my form not fully encrypted?

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    alan997
    Asked on June 23, 2012 at 02:50 AM

    My forum is using https but in the toolbar it says some resources are not secure. 

    https://secure.jotform.com/form/21738493806866

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    abajan
    Answered on June 23, 2012 at 05:22 AM

    That's because the "Discuss All General Discussion Forums" image is at a non-secure location. If you have difficulty finding a secure location in which to store the image, please use our co-founder Aytekin's solution in this thread.

    Incidentally, the security seal should only be displayed at the secure URL of your form but I can see it when visiting the non-secure URL: http://www.jotform.co/form/21738493806866. I'll need to investigate this later today, as I'm signing off now. In the meantime, I'll leave the question opened for 

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    abajan
    Answered on June 23, 2012 at 05:25 AM

    Actually, the security seal image also needs to be secure! To make it secure, just insert an "s" after the http in its URL.

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    alan997
    Answered on June 23, 2012 at 06:53 AM

    Thank you. I have a new form for this so this one will be removed. Can you please delete my profile picture? I never uploaded that and that was from months ago!?

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    abajan
    Answered on June 23, 2012 at 07:22 AM

    Speaking under correction, I don't think our support team can remove or change your avatar but if you have a Gravatar account, please see this thread for a possible solution. (I must admit that it's a mystery as to who gave you your current avatar though.)

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    alan997
    Answered on June 23, 2012 at 07:28 AM

    The picture is mine. I have removed it from Gravatar just now.  

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    abajan
    Answered on June 23, 2012 at 08:14 AM

    Okay. It may take a while (possibly days) for it to update on the forum.

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    alan997
    Answered on June 23, 2012 at 09:48 PM

    Thank you.