How long will the uploaded files remain in my account?

  • POTENTIALe
    Asked on March 15, 2017 at 11:02 AM

    Dear Ladies and Gentlemen,

    I'm using the widget "Drag and Drop Upload" and I've seen that it saves pictures and documents at an external platform via amazon. 

    As I need access to this data for at least 7 months I wanted to ask if you know how long this plattform will save documents and photos which have been uploaded?

    Thank you for your help!

     

    Kind regards,

    Sarah Ledermüller

  • Jan
    Replied on March 15, 2017 at 1:41 PM

    The uploaded files will remain on our server as long as the form submission exists. It means that if you deleted the submission, the attachment will be deleted as well. Also, if you delete a form, all submissions from that form will be deleted as well.

    We do have an integration with Google Drive and Dropbox. Please refer to these guides:
    - How-to-Integrate-a-Form-with-Google-Drive
    - Upload-to-Dropbox-with-JotForm

    Hope that helps. If you have any questions, let us know.Thank you.