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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change invoice and update credit card information

    Asked by BoseProMarketing on March 15, 2017 at 11:56 AM

    Transfer invoice and update credit card information

     

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    JotForm Support

    Answered by Kiran on March 15, 2017 at 02:16 PM

    If you want to change the credit card information, you may change it from the Billing section of your account.

    https://www.jotform.com/myaccount/billing

    I am not sure if I understand your query regarding changing invoice. Do you mean to change any information on the invoice? If so, please let us know so that we'll see what best we can do in this regard.

    Thank you! 

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    Answered by BoseProMarketing on March 15, 2017 at 02:46 PM
    Hi –
    Not sure why I am receiving this message as I didn’t ask a question.
    We just changed the credit card information for the account. I think we did this successfully.
    I don’t think we need any changes on the invoice – I believe that they are already being emailed to me at anita_rogers@bose.com.
    Thanks,
    Anita
    ...
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    JotForm Support

    Answered by Kiran on March 15, 2017 at 03:52 PM

    Were there anyone managing your account who might have asked this question? Anyways, glad to see that the issue is now resolved for you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm! 

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    Answered by BoseProMarketing on March 15, 2017 at 04:46 PM
    Yes, for sure – there are other people who sign in, so that could be what happened!
    I think we are all set now – thanks!
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