What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why submissions are not passing to Google Spreadsheet?

    Asked by richmondyoungwriters on March 15, 2017 at 01:56 PM

    We don't receive the registration form via our Google Sheets integration, either.

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    JotForm Support

    Answered by Nik_C on March 15, 2017 at 02:01 PM

    I tried to manually push the not synced submissions please check if they are restored.

    Also, please be mindful that if the payment didn't go through and submission is not completed it will not pass to Spreadsheet.

    We'll wait for your response.

    Thank you!