What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my forms are disabled?

    Asked by tezprojehazi1482sgx on March 15, 2017 at 03:05 PM

    Hi - i just made an online agreement form and i get a form not found / form disabled error.

    I searched through the forums and see other people have had this issue with the phishing filter - my form does not ask for passwords or collect money ... 

    just basic info.

    the form is: https://form.jotformpro.com/70735250103949

    Could someone please help? 

    thanks!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 15, 2017 at 03:07 PM

    Hello,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you. Do try to sign in to your JotForm account and get back to us if you have any trouble.

    Thank you!