Why my forms are disabled?

  • Profile Image
    tezprojehazi1482sgx
    Asked on March 15, 2017 at 03:05 PM

    Hi - i just made an online agreement form and i get a form not found / form disabled error.

    I searched through the forums and see other people have had this issue with the phishing filter - my form does not ask for passwords or collect money ... 

    just basic info.

    the form is: https://form.jotformpro.com/70735250103949

    Could someone please help? 

    thanks!

  • Profile Image
    ashwin_d
    Answered on March 15, 2017 at 03:07 PM

    Hello,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you. Do try to sign in to your JotForm account and get back to us if you have any trouble.

    Thank you!