What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I get back into Daily Digest App Settings to change the email address?

    Asked by palmscostarica on March 15, 2017 at 03:24 PM
  • Profile Image
    JotForm Support

    Answered by Jan on March 15, 2017 at 06:27 PM

    You can change the email address the Daily Digest App Settings. Here's how:

    1. Open 1 of the Daily Digest email in your inbox.

    2. Scroll down and you'll see the "Edit" link at the bottom. Please click it.

    3. A new tab will open showing you the current settings. Change the email address and then click the "Update" button.

    Hope that helps. Thank you.

  • Profile Image

    Answered by palmscostarica on March 16, 2017 at 04:32 PM

    I sent a test message but did not receive it so i cant change it, plus I did not receive the daily message either 

  • Profile Image
    JotForm Support

    Answered by Jan on March 16, 2017 at 05:53 PM

    Your email address is not in the bounce list. I can see that my colleague already escalated this issue to our developers according to this thread (https://www.jotform.com/answers/1008123).

    The instructions I provided above is about changing the recipient of the Daily Digest App. If there's an issue configuring the app, then that needs to be fixed first. 

    We'll let you know via the escalated thread once this issue is resolved.

    Thank you for your patience.