What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Newly created form is showing as disabled

    Asked by beequeenapp on March 15, 2017 at 03:34 PM

    Its says my form is disabled when i go to preview and or use the link for the form

    Page URL:
    https://form.jotform.us/70735466080154

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    JotForm Support

    Answered by david on March 15, 2017 at 06:23 PM

    There were a few different words in your form that are used widely in phishing forms and our automated phishing detector suspended your account.  Newer accounts are check much more strictly than accounts that have been around for some time.

    I checked your forms and everything looks to be within our terms of use.  I whitelisted your form and activated your account.  You should no longer have any trouble with your form.