- starsandstripesmgmtAsked on March 15, 2017 at 03:35 PM
I tried checking with authorize and they say the problem is not on their end. When trying to submit a payment on my form I receive this error message:
PCI :: Error during transaction This transaction cannot be accepted.
- JotForm SupportWelvinAnswered on March 15, 2017 at 06:57 PM
The current keys in the configuration seem to be working. Please try removing the payment field and add it again. If you are in the version 4 builder, the product items will be automatically added, and you just need to add the keys again. If that won't work, please reach out to Autorize.net about this matter and ask them if your keys are still working and what can you do about the error.