What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I create a form that people fill out that also requires a payment, and then have them get an automatic email with further instructions?

    Asked by JoAnne Sutton  on March 15, 2017 at 03:40 PM

    The question above is all I got, I just need to know if I can do this. I can't include a URL or screenshot, as the form won't exist until I know that I can do this.

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    JotForm Support

    Answered by Jan on March 15, 2017 at 06:41 PM

    Yes, you can use on of our payment gateways if you need to collect payment from your users. Please refer to these guides:
    Order-Form-Basics
    Order-Form-Types
    Setting-Up-Your-First-Order-Form

    You can create an Autoresponder Email so that when the user completed the form, he/she will receive a confirmation email that contains the instructions. Please refer to this user guide: Setting-Up-an-Autoresponder-Email.

    Hope that helps. If you have further questions, please let us know. Thank you.