What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my form wont publish and when i try to sign in it says autosuspend

    Asked by kari black  on March 15, 2017 at 03:58 PM
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    JotForm Support Manager

    Answered by Jeanette on March 15, 2017 at 07:19 PM

    The problem is that you created a form to request credit card number on plain text fields


    This practice violate our terms of use. Instead you must use any of the payment integrations available at the Payments section in the builder.