What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    account status

    Asked by Robdeane17 on June 23, 2012 at 10:45 AM

    I paid for the upgrade in December but some of the functionality is not 

  • Profile Image

    Answered by gori-mathew on June 23, 2012 at 02:03 PM


    I can confirm that your acciunt is in Premium account and you have only done 256 normal form submissions out of 1000 allocated quota. Note that you are entitled to the quota package as stated in pricing policy; http://jotform.com/pricing/

    Lets know what you mean by "but some of the functionality is not".