Our form was working and now it is disabled and won't let us post the link

  • Profile Image
    Asked on March 15, 2017 at 06:10 PM

    It says it's enabled, but says form not found.

  • Profile Image
    Answered on March 15, 2017 at 08:59 PM


    The account where the above indicated form is built, is autosuspended by our anti phishing filter, because your form All Star Packet - Credit Card Authorization Form  is asking for credit card information in plain text fields.

    Please be aware that this is illegal because it's considered a phishing activity, which violates our Terms of Use, the only services allowed to collect  such data are those that are DSS/PCI certified.

    In light of this, it is a must to take any of the following options:

    1. Integrate your form with any of our Payment integrations

    Dwolla integration, is in particular a great choice for USA based business, it offers to accept payments with no fee per transaction.

    2. You can take advantage of a feature inside of most of our payment integrations called "Authorization Only" which allows you to collect payments manually at a later time. Here is a more detailed guide on how to do this: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization.

    I have removed the guilty fields on the form and reactivate your account.
    Please refrain from this to prevent a further potencial suspension of your account.

    Best Regards.