What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    "Form not Found. This form is disabled" Error Message

    Asked by JessMarsh on March 15, 2017 at 06:17 PM

    Please advise on how to fix this problem. Last week I tested the link before some last minute updates and today I had to reset my password and I also upgraded to the bronze package thinking that would help. Still no luck. Please help. 

    Page URL:
    https://www.jotform.com/build/60485955399171

  • Profile Image
    JotForm Support

    Answered by liyam on March 15, 2017 at 10:51 PM

    Hello JessMarsh,

    I just checked the form and it appears to be active. If you are still having issues with any of your forms or your account, please let us know.

    Thanks.