What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my account "autosuspended"?

    Asked by Jybly  on March 15, 2017 at 06:41 PM

    What does it mean and why does it say that my account is "autosuspended"?

    Page URL:
    https://jybly.com/pages/place-an-order

  • Profile Image

    Answered by Ian on March 15, 2017 at 11:22 PM

    I checked your account Jybly and the account was automatically suspended by our Phishing detector tool. I checked your forms and your forms does not violate our terms of use. I have activated your account. You can now access your account and forms properly.

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    Answered by agung permadi  on March 15, 2017 at 11:36 PM

    Dear admin,

    Why Suddenly my account suspend, Please activate it cos there are several registered data that should be process Immediately from my client and I dont have the backup yet...

    Please let me know How Iget the data ASAP.  

  • Profile Image

    Answered by Ian on March 16, 2017 at 12:13 AM

    As mentioned in my previous response, I already activated your account.

    Let us know if you are still facing issue accessing the form.