Account got autosuspended

  • Jamie
    Asked on March 15, 2017 at 8:01 PM

    Hello,

    When I try to log into my account it says it's autosuspended,  i don't ask for any bank details or passwords so why is it suspended? I did not ask for anything inappropriate? 

    Thanks for taking a look at it,

    Jamie 

  • Jeanette JotForm Support
    Replied on March 15, 2017 at 11:55 PM

    Hello Jamie

    The reason is that you are using a word that is marked with a high percentage of phishing activity "username", so I would recommend to use an alternative name for that field. I've reactivated the account, though.