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    Account got autosuspended

    Asked by Jamie   on March 15, 2017 at 08:01 PM


    When I try to log into my account it says it's autosuspended,  i don't ask for any bank details or passwords so why is it suspended? I did not ask for anything inappropriate? 

    Thanks for taking a look at it,


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    JotForm Support Manager

    Answered by Jeanette on March 15, 2017 at 11:55 PM

    Hello Jamie

    The reason is that you are using a word that is marked with a high percentage of phishing activity "username", so I would recommend to use an alternative name for that field. I've reactivated the account, though.