porquê não consigo acessar minha conta?

  • Paulo Fernando
    Asked on March 15, 2017 at 9:49 PM

    Perdi acesso a minha conta, a mesma parece bloqueada, não consigo nem fazer UPGRADE na mesma necessidade de ajuda urgente

    Jotform Thread 1092945 Screenshot
  • Chriistian Jotform Support
    Replied on March 16, 2017 at 2:19 AM

    Your account (pfsantos1) was auto-suspended by our Phishing detector.  That's why you can't login to your account. I checked your forms and I noticed that the form (http://www.jotformz.com/form/61065669180661) has a high-level score of phishing. This is because there is a label (GERADOR) GENERATOR on the form. Please note that using such labels on the form will trigger our phishing tool and it will automatically suspend your account. Please see our Terms of Use for more info: Terms of Use. Other than that, I can't seem to find any other reasons why your account has been suspended. With that in mind, I have now removed the label and re-activated your account.

    If you need further assistance, please let us know.
    Regards.