Can I cancel my current subscription and get a recent refund?

  • Profile Image
    linhperfumehcm
    Asked on March 16, 2017 at 02:12 AM

    I accidentally paid $190 1 hour ago to continue my subscription. However, I realised I no longer need to use the service provided by Jotform. Is there anyway I can cancel this subscription and get a refund? I have not used any service from Jotform after paying for my subscriptions. Please get back to me ASAP.

    Thanks in advance! 

  • Profile Image
    Nik_C
    Answered on March 16, 2017 at 04:14 AM

    Hello,

     I refunded your payment and out your account back to Free plan. 

    If you have any further questions please let us know.

    Thank you!