Can I cancel my current subscription and get a recent refund?

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    Asked on March 16, 2017 at 02:12 AM

    I accidentally paid $190 1 hour ago to continue my subscription. However, I realised I no longer need to use the service provided by Jotform. Is there anyway I can cancel this subscription and get a refund? I have not used any service from Jotform after paying for my subscriptions. Please get back to me ASAP.

    Thanks in advance! 

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    Answered on March 16, 2017 at 04:14 AM


     I refunded your payment and out your account back to Free plan. 

    If you have any further questions please let us know.

    Thank you!