Is there a limit on how many emails can be sent out at one time once a user completes the form?

  • AZDBAdesze
    Asked on March 16, 2017 at 4:04 AM
    Is there a limit on how many emails can be sent out at one time once a user completes the form? 
  • Support_Management Jotform Support
    Replied on March 16, 2017 at 4:07 AM

    Once a user/respondent submits the form, in general, 2 emails will be sent:

    1. Email Notification - This goes to you as the form owner

    2. Autoresponder - This goes to the user's email address, the one he/she filled out on the form

    If you only set 1 recipient for your Email Notification, then there shouldn't be any problem. But I'll still list a few limits when it comes to sending/receiving emails:

    - Free Plan users can only send/receive up to 20 emails per hour

    - You're limited to just 10 recipients in a single Email Notification