What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Adding a field with a unique name that contains onScroll always changes the fields unique name to onScrollDISABLED

    Asked by Erin  on March 16, 2017 at 07:02 AM

    One of the fields in my form is being glitchy - its Unique Name (which used to be cinnamonscroll) has somehow changed to cinnamonscrollDISABLEDDISABLEDDISABLED

    I can't see any way that it would have been disabled, or how to enable it again. I've tried changing the unique name back to what it should be, but each time I exit the form it reverts back to DISABLED...


    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on March 16, 2017 at 11:31 AM

    I am able to reproduce this in my own form.  I am not sure why the Cinnamon Scroll text is causing issues with the unique name but when I return to editing the form, the unique name does indeed change.

    Here is the unique name after setting up the field:

    And here is the name after returning to editing the form:

    This doesn't seem to have any impact on the fields functionality. 

    I am unable to reproduce this with any other set of text.  I will forward this to our developers to have a look.  We will let you know as soon as we have further information.

  • Profile Image
    JotForm Support

    Answered by david on March 16, 2017 at 11:46 AM

    I did a bit more digging and it seems onScroll may be protected and is triggering a filter.  Anything with onScroll like Coupon Scroll or simply On Scroll is causing the same thing to occur.  We will let you know as soon as we have a solution.