- deborahclarkAsked on March 16, 2017 at 08:02 AM
Please remove my e-mail address from your bounce list. It's very annoying to get this message every time I log in. The address is email@example.com . Thank you, Deb
- JotForm SupportliyamAnswered on March 16, 2017 at 11:55 AM
I have now removed the email address from the bounce list.
But in order to prevent this from happening again, can you try setting an SMTP email on your account and use it as your sender address for the email alerts that are sending to firstname.lastname@example.org?
Here is a guide on how to setup SMTP on your account: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
If you have questions, please let us know.