What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Error when trying to access the Jotform

    Asked by RooftopFilms on March 16, 2017 at 11:40 AM



    I sent a jotform link in an email to a few people for them to fill out and when they click on it, it is saying that the site cannot be reached. However, the jotform is enabled and live. I was wondering if you could help me out with this? 

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    JotForm Support

    Answered by Aury on March 16, 2017 at 01:57 PM


    I have tested your form, filled out with fake information but I was not able to reproduce any inconvenience, there are probably internet connection issues while displaying form, my test was successfully submitted:

    If you have additional questions, please let us know.

    Best Regards.